Provide technical support for payment processing implementation and integration issues.
- •Provide technical support to merchants implementing Checkout.com's payment processing technology.
- •Answer integration-related questions, manage incidents, and collaborate with internal teams to resolve issues.
- •Key Responsibilities Provide technical support to merchants during implementation.
- •Answer integration-related questions and manage incidents.
- •Collaborate with internal teams to resolve customer issues.
- •Interact with Product teams for improvement ideas.
- •Maintain/update existing libraries/plugins used in integrations.
- •Requirements Technical support experience in a Tech/FinTech company.
- •Understanding of API, REST, webhooks, and logs.
- •Strong coding skills in Java, Javascript, PHP, Python, Go, or C#.
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