Key Account Manager Crew Lead

Lead a team of Key Account Managers to ensure client loyalty and drive growth.

• •Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery.
• •This role supports the Key Account Management team to ensure client loyalty and growth within their portfolio.
• •Key Responsibilities Support the team in handling client portfolios and ensuring client loyalty.
• •Drive customer engagement, analyze consumption reports, and identify growth opportunities.
• •Act as the voice of the customer to product and operations teams.
• •Lead recruitment efforts and strategic planning for the team.
• •Requirements Experience in account management and customer success.
• •Strong relationship-building and communication skills.
• •Ability to analyze data and drive strategic initiatives.
• •Leadership experience in managing or mentoring a team.