Clinical Delivery Coordinator
Twin HealthPrecision Health company
United StatesMid
Iconiq Capital
Maj Invest
G9 Ventures
Temasek Holdings
Able Partners
Benchmark Capital Holdings
Operations & Strategy
About the role
TL;DR
Coordinate clinical operations, manage care team assignments, and ensure operational efficiency.
- •As a Clinical Delivery Coordinator, you will play an essential role in optimizing Twin Health's clinical operations, ensuring every member has the right care team assigned in accordance with licensure and operational guidance.
- •This role combines data analysis with early-stage responsibilities in Clinical Delivery Management (CDM) operations.
- •Key Responsibilities Support daily provider and coach assignments based on licensure and operational requirements.
- •Monitor care team panels to ensure they meet operational requirements and resolve assignment/reassignment queries.
- •Perform data validation and quality checks, update assignment trackers, and make data-driven decisions.
- •Identify operational inefficiencies and recommend process improvements, using AI tools to improve productivity.
- •Serve as a liaison between cross-functional teams and technical/product teams on operational requirements.
- •Requirements Proficiency in Microsoft Excel/Google Sheets (formulas, filters, sorting, pivot tables, lookup functions, and data analysis).
- •Familiarity with Claude or other AI productivity tools.
- •Basic understanding of medical terminology, including healthcare provider licenses, Advanced Practice Providers (APPs), and care team structures.
- •Excellent attention to detail, ability to work efficiently, strong analytical and problem-solving skills.
- •Good written and verbal communication skills, team player with a collaborative mindset.
Required skills
ExcelAnthropic APISalesforce
Domain expertise
healthtech
Benefits & perks
Equity participation, Unlimited vacation, 16 weeks of 100% paid parental leave for delivering parents, 8 weeks of 100% paid parental leave for non-delivering parents, 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family, Health Savings Account, Flexible Spending Account options, 401k retirement savings plan
Tech stack
ExcelAnthropic APISalesforce