Senior Customer Success Manager

Drive renewals and expansion for high-potential enterprise accounts.

• •Drive renewals, find expansion opportunities, and turn usage into value and value into growth.
• •Key Responsibilities Own a portfolio of high-potential, high-complexity enterprise accounts Drive the full renewal cycle Multithread across stakeholders to ensure broad, embedded relationships Surface commercial opportunities through value-based conversations Develop scalable, repeatable playbooks for success, renewal, and expansion Requirements 8+ years in Customer Success or Account Management, with a clear track record of owning revenue (renewals + expansion) Enterprise experience
• •you’ve navigated complex orgs, long sales cycles, and strategic conversations Commercially driven
• •you’re not afraid to talk numbers, push for value, and ask for the upsell