Senior Solutions Architect

Help customers solve complex problems with Grafana.

• •Join Grafana Labs as a Senior Solutions Architect to help customers solve complex problems with Grafana.
• •Key Responsibilities Guide organizations through onboarding, implementation, and expansion.
• •Provide white-glove support, best practices, and proven strategies.
• •Deliver high-impact training and tailored technical consulting.
• •Identify recurring issues and advocate for product improvements.
• •Ensure Grafana capabilities align with customer architecture and goals.
• •Requirements Strong technical background in container orchestration, Prometheus, and observability.
• •Experience with Kubernetes, logs, metrics, and traces.
• •Passion for open-source software and customer engagement.
• •Ability to manage timelines and unblock teams.