Staff Product Manager, Telephony
LiveKitReal-time Communication company
RemoteLead
Index Ventures
Salesforce Ventures
Altimeter Capital
Redpoint Ventures
Hanabi Capital
Product
About the role
TL;DR
Lead product strategy for LiveKit's Telephony offering, enabling AI agents to interact with the global phone network.
- •LiveKit is seeking a Staff Product Manager to establish the foundations for their Telephony product, focusing on how AI agents interact with the global phone network.
- •This role is crucial for enabling voice AI applications in high-value use cases like call centers and customer support.
- •Key Responsibilities Own the telephony roadmap and product direction in partnership with engineering.
- •Ensure seamless integration with existing enterprise phone systems (SIP trunking).
- •Expand LiveKit's native phone number offering globally.
- •Deeply understand customer needs and production usage through data and direct engagement.
- •Manage the economics, pricing, and packaging of the telephony product.
- •Requirements 8+ years in product management, with experience in developer-facing products.
- •Strong technical understanding of protocols, media paths, and call quality.
- •Proven experience owning products where uptime and quality are critical.
- •Ability to influence cross-functionally through clarity and trust.
- •Customer obsession and a focus on delivering polished, problem-solving products.
Required skills
Product ManagementGoPythonJavaScriptTypeScriptREST APIgRPCWebSockets
Domain expertise
telecomdeveloper-toolsai
Benefits & perks
equity, health insurance, dental insurance, vision insurance, flexible vacation policy
Tech stack
PythonJavaScriptTypeScriptGoREST APIgRPCWebSockets