Customer Engineer (Pre-Sales)
FederatoUnderwriting company
Remote$175,000 - $195,000Senior
Emergence Capital
Caffeinated Capital
StepStone Group
Pear VC
Growth Equity at Goldman Sachs Alternatives
Sales & Account Management
About the role
TL;DR
Customer Engineer to drive technical sales engagements for an insurance platform.
- •As a Customer Engineer at Federato, you’ll be hands-on in helping insurance carriers and MGUs realize the full power of the Federato platform.
- •You’ll partner with Sales to lead technical discovery, solution design, and demo delivery.
- •Key Responsibilities Own technical sales engagements from discovery through close.
- •Deliver tailored, high-impact demos focused on business outcomes.
- •Translate customer workflows into Federato configurations including quoting, rating, endorsements, and portfolio optimization.
- •Lead RFP and security questionnaire completion in collaboration with Product and Security teams.
- •Build and maintain reusable demo environments reflecting target customer segments.
- •Requirements 6–10+ years in technical pre-sales, solutions engineering, or technical consulting.
- •Hands-on experience in demos, architecture design, and enterprise sales support.
- •Strong insurance domain knowledge (or curiosity to learn quickly).
- •Familiarity with policy lifecycle management, rating, quoting, and underwriting systems.
- •Coding competence in Javascript and SQL.
Required skills
JavaScriptSQLPythonSalesforceHubSpotEnterprise SalesProduct ManagementBusiness OperationsRevenue Operations
Nice-to-have skills
AWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJira
Domain expertise
fintechinsurtech
Benefits & perks
stock options, benefits, additional perks
Tech stack
JavaScriptSQLPython