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About the role
Digital Success Manager at Apify focuses on increasing product adoption and net revenue retention.
- •Apify is seeking a Digital Success Manager to create customer-facing touchpoints for a high-volume segment, focusing on increasing product adoption and net revenue retention.
- •This role involves executing outbound campaigns and diving into data and customer research to establish systematic digital customer success at Apify.
- •Key Responsibilities Conducting customer interviews and surveys Data analyses in collaboration with the Data team Configuration of campaigns Composing content for the campaigns Requirements Proven experience taking initiative and driving projects to completion Genuine curiosity about customer behavior 2+ years of experience in agile SaaS businesses
Match insights
Level:Mid