About the role
Ensures success of Cradle’s largest customers in protein R&D.
- •As an Engagement Manager, you will ensure that Cradle’s largest customers achieve success across their entire protein R&D portfolio.
- •Key Responsibilities Oversee post-sale success across global biotech and pharma customers.
- •Define and track portfolio-level success metrics and ROI.
- •Establish and lead steering committees to align stakeholders.
- •Coordinate with Scientific Advisors to ensure smooth project initiation.
- •Solicit, capture and communicate customer feedback.
- •Requirements Deep understanding of biopharma R&D workflows. 5-7+ years in enterprise client-facing roles.
- •Proven ability to lead complex, multi-stakeholder programs.
- •Strong relationship-building and executive presence.
- •MSc or advanced degree in Molecular Biology, Biotechnology, Bioengineering, or related field.
Match insights
Level:Senior