Renewal Success Manager - Rest of EMEA

Manage renewals for critical customer engagements at DeepL.

• •As a Renewal Success Manager at DeepL, you will be the commercial architect managing the most critical phase of the customer lifecycle, ensuring that the value realised by our customers translates into long-term commercial commitment.
• •Key Responsibilities Strategically lead the renewals process for critical customer engagements.
• •Design pricing models and multi-year agreements.
• •Navigate procurement processes and lead negotiations.
• •Partner with Customer Success Managers and Account Executives.
• •Maintain forecast accuracy for your region.
• •Requirements Proven success in a commercial renewal role within a SaaS or AI organization.
• •Strong commercial mindset and ability to articulate value.
• •Knowledge of LAER customer success framework and pricing levers.
• •Skilled at negotiating with procurement, finance, and legal stakeholders.