Own customer integration implementations from kickoff to go-live, acting as a technical advisor.
- •As a Technical Consultant, you'll take ownership of the integration implementation for Brex customers, guiding them from kickoff to go-live.
- •You will be responsible for translating a customer’s business requirements into an effective product configuration, solving challenges, and providing best practices related to Brex Integrations.
- •Key Responsibilities Own the successful integration of customer systems with Brex, managing the end-to-end implementation for systems like NetSuite, Sage Intacct, and QuickBooks.
- •Act as the primary technical advisor for your customers, applying your knowledge of ERP architecture and business processes.
- •Lead project meetings and technical calls with customers, setting clear expectations and driving the project forward.
- •Contribute to customer enablement by helping create and refine training materials and Help Center content.
- •Serve as the voice of the customer to internal teams, translating their needs and feedback into actionable insights.
- •Requirements 2+ years of experience in a customer-facing role, with direct experience implementing or configuring accounting systems like QuickBooks Online, NetSuite, or Xero.
- •Functional expertise in key accounting and finance areas, including General Ledger, Accounts Payable, Expense Management, and HRIS.
- •Strong project management skills, with the ability to own deliverables and track timelines.
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