Site Reliability Engineer Team Lead

Lead a Site Reliability Engineering team, focusing on operational excellence and system reliability.

• •We are interested in every qualified candidate who is eligible to work in the United States.
• •However, we are not able to sponsor visas or take over sponsorship at this time.
• •About Our Team: The SRE team prides itself on the breadth and depth of knowledge it maintains in understanding and orchestrating crucial operational activities across the portfolio of businesses within Enova.
• •We work closely with key departments to resolve customer facing issues, assist with root-cause analysis, and continuously look for ways to improve overall system performance while supporting our Call Center with technical product issues.
• •About the Role: In this role, you will lead day to day operations of the Consumer Brands SRE team, and will collaborate with TechOps leadership team on the overall department strategy.
• •You’ll act as a liaison between the SRE team and numerous brand stakeholders, advocating for high quality solutions, eliminating roadblocks, and supporting the team’s shift to improve reliability across Enova’s brands.
• •In addition, you will mentor team members and build a collaborative environment, allowing the team to reach its full potential.
• •Responsibilities: Directly manage a 5 person SRE team. 50/50 mix between technical and non-technical responsibilities.
• •Balance and prioritize team activities, including operational tasks, projects, and reliability improvements.
• •Oversee on-call rotations and incident management to ensure quick and effective resolution of issues.