About the role
- •About us Insurance is one of the largest industries in the world, and it still runs on manual work nobody wants to do.
- •Claims is the clearest case: high-volume, repetitive workflows handled over the phone, by email, and across 200-page PDFs, most of it sitting in systems built in the early 2000s.
- •Software has circled this problem for decades without touching the core of it, because nothing could make the calls or read the documents.