Account Manager
AtoBPayments company
RemoteMid
General Catalyst
Bloomberg Beta
Y Combinator
Collaborative Fund
Mastercard
Elad Gil
Sales & Account Management
About the role
TL;DR
Manage and grow customer accounts, driving adoption and identifying growth opportunities.
- •AtoB is seeking a driven and experienced Account Manager to join their sales team.
- •This role focuses on acquiring new customers through an outbound sales motion, with a proven ability to prospect, generate opportunities, conduct effective discovery, and manage pipelines to close deals.
- •Key Responsibilities Own, manage, and grow an assigned portfolio of AtoB customers, serving as the primary point of contact and trusted advisor.
- •Build a deep understanding of each customer's fleet, business needs, spending patterns, and opportunities for growth.
- •Drive customer adoption and engagement by increasing card activation, utilization, fuel and non-fuel spend, and overall usage of the AtoB platform.
- •Identify upsell and cross-sell opportunities by introducing additional AtoB products and solutions.
- •Proactively monitor account performance to identify growth opportunities, declining engagement, churn risk, and other changes in account health.
- •Requirements 5+ years of Account Management, Customer Success, or relationship-based sales experience supporting US or UK customers.
- •Proven experience managing and growing an existing portfolio of customers.
- •Strong ability to identify upsell, cross-sell, retention, and customer-growth opportunities.
- •Comfortable using customer and performance data to identify risks, prioritize opportunities, and make decisions.
- •Excellent communication, relationship-building, negotiation, and problem-solving skills.
Required skills
Account ManagementCustomer SuccessSalesB2B SalesPipeline ManagementLead GenerationSalesforce
Domain expertise
logisticsfintech
Tech stack
Salesforce