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Account Manager

BigblueE-commerce Fulfillment company
MadridMid
Sales & Account Management

About the role

Manage customer relationships and drive growth for assigned accounts.

  • Account Manager responsible for managing customer relationships, ensuring satisfaction, and driving renewals and growth with assigned accounts.
  • Key Responsibilities Serve as primary point of contact for assigned customers.
  • Manage onboarding and ongoing customer success activities.
  • Drive account retention, renewals and identify upsell opportunities.
  • Coordinate with internal teams to resolve customer issues.
  • Maintain account documentation and reporting.
  • Requirements Proven experience in account or customer success management.
  • Strong communication and relationship-building skills.
  • Customer-focused and results-oriented mindset.
  • Ability to coordinate cross-functional teams.
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Match insights

Level:Mid

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