Director of Operations
JETSET PilatesBoutique Fitness company
New York, United States$80K - $100KDirector
Purchase Capital
Operations & Strategy
About the role
TL;DR
Oversee and scale JETSET Pilates studios in New York City.
- •We're hiring an exceptional Director of Operations to oversee and scale JETSET Pilates studios in New York City.
- •Key Responsibilities Own performance across all studio locations, driving revenue, utilization, retention, and profitability Lead, coach, and manage General Managers, building a high-performing and accountable leadership team Execute new studio openings including hiring, training, and launch readiness Implement and scale operating systems, including SOPs, reporting, and a consistent performance cadence across studios Drive studio-level sales execution, ensuring strong membership growth, retention, and lead conversion Requirements Proven experience managing multiple locations in fitness, hospitality, retail, or a similar consumer-facing business Experience opening new locations or leading multi-site operational rollouts Strong leadership skills with a track record of building and managing high-performing teams Data-driven operator with the ability to manage performance through KPIs and metrics Passion for health, fitness, and delivering an exceptional client experience
Required skills
Engineering ManagementBusiness OperationsRevenue OperationsSalesCustomer Service
Nice-to-have skills
Project ManagementStrategic PlanningChange ManagementCross-functional Leadership
Benefits & perks
Performance-based bonus, Healthcare stipend, Flexible PTO, Free JETSET Classes, Retail discounts