Retail Sales Floor Leader
GopuffQuick Commerce company
Van Nuys, United StatesMid
Operations & Strategy
About the role
Lead daily retail operations, drive sales, and ensure excellent customer experience.
- •BevMo! by Gopuff is seeking a Sales Floor Leader for our Retail Operations team.As a Sales Floor Leader, you will support the Store Manager in creating an excellent customer experience while driving sales and delivering on business goals.
- •Lead daily operations, including the motivation of the team to achieve store goals while providing an excellent customer experience.
- •Help the Store Manager to analyze sales trends, and develop action plans to drive top line sales.
- •Provide a strong leadership presence while enforcing all company policies and procedures, and ensuring compliance with regulatory requirements.
- •Responsibilities: Consistently create a welcoming environment for the customer by greeting, assisting and selling; as well as quickly responding to customer inquiries and needs.
- •Provide a strong leadership presence and control on the sales floor while ensuring that all customers receive exceptional service and all their needs are met.
- •Manage day-to-day store operations on the sales floor, including opening and closing procedures, cash handling, and POS system management.
- •Achieve sales targets and maximize profitability through effective selling and merchandising, using promotional and upselling techniques to help our customers in making purchase decisions across multiple categories.
- •Partner with store support teams to increase sales, drive/promote merchandise categories, and expand markets.
- •Support the Store Manager in helping manage store expenses and budgets, including labor costs, supplies, and operational expenses.
Tech stack
ExcelPowerPoint
Match insights
Tech:Excel, PowerPoint
Level:Mid