Strategy & Ops Manager, Marketplace & Demand Ops Enablement

Manage marketplace and demand operations enablement for Waymo's autonomous driving service.

• •Waymo Operations is seeking a Strategy & Ops Manager to drive the Waymo Driver's deployment and scale operations.
• •This role focuses on optimizing marketplace dynamics and demand generation for Waymo's autonomous ride-hail service.
• •Key Responsibilities Develop and report on Marketplace Ops Metrics, partnering with Product and Data Science.
• •Influence the marketplace roadmap by collaborating with Product, Engineering, and Data Science.
• •Design scalable operational mitigations for marketplace challenges.
• •Own onboarding and training for Regional Demand Ops Managers and vendors.
• •Oversee a Quality Assurance process for operational parity and consistency.
• •Requirements 8+ years of experience in Strategy & Operations, Consulting, Marketplace Ops, or Business Intelligence.
• •Proficiency in SQL or advanced data modeling.
• •Proven track record of scaling manual processes into repeatable frameworks.