Product Support Manager
TroveRecommerce company
Remote$105,000 - $130,000Manager
Accel
Wellington Management
ArcTern Ventures
G2 Venture Partners
Prelude Ventures
Mitsui Fudosan
Operations & Strategy
About the role
TL;DR
Lead and transform the Product Support team, owning the end-to-end support experience for brand partners.
Required skills
Team ManagementSQLPostmanProblem SolvingCommunicationAnalytical ThinkingCritical ThinkingStakeholder Management
Nice-to-have skills
Product ManagementCustomer Success
Domain expertise
ecommerceretaillogistics
Benefits & perks
Remote work, Flexible PTO, 401K, Medical/Dental/Vision, Equity/Share Options, Learning Fund, Partner Discounts
Tech stack
PostmanSQL