VP of Customer Support and Implementations
Second Front SystemsGovTech company
Remote$240,000 - $280,000Director
Salesforce Ventures
Battery Ventures
NEA
Moore Strategic Ventures
Artis Ventures
AEI HorizonX
Operations & Strategy
About the role
TL;DR
Lead and scale post-sale customer experience for a national security technology platform.
Required skills
LeadershipTeam ManagementProject ManagementKubernetesAWSGoogle CloudJiraPagerDutyCommunicationProblem SolvingAnalytical Thinking
Nice-to-have skills
Change ManagementMentoringCoaching
Domain expertise
defensegovernmentdeveloper-toolsai
Benefits & perks
Competitive Salary, 100% Healthcare, vision and dental coverage, 401(k) + 3% company contribution, Additional benefit perks (One Medical membership, mental health resources and family planning assistance), Equity incentive plan, Tech + office supplies stipend, Annual professional development stipend, Flexible paid time off + federal holidays off, Parental leave, Work virtually, near one of our hub locations, Referral Bonus
Tech stack
KubernetesAWSGoogle CloudJiraPagerDuty