Technical Support Engineer 2

Provide multi-channel technical support and product expertise to clients.

• •Join Datadog's Technical Solutions team to provide multi-channel technical support and product expertise to clients.
• •Key Responsibilities Engage with customers to resolve technical support requests.
• •Reproduce technical issues and dive into Datadog's integrations.
• •Become demo certified and lead customer demos.
• •Participate in product conversations with internal teams.
• •Train as a specialist in one or more Datadog product areas.
• •Requirements Experience in multi-channel technical support at a SaaS company.
• •Experience with Kubernetes, Docker, Cloud (AWS, GCP, Azure), Linux, or System administration.
• •Previous technical troubleshooting and/or programming experience.
• •Self-motivated, detail-attentive, and a desire for continuous learning.