Senior Product Operations Manager, Evaluation

Build and scale the evaluation engine for Harvey's AI platform, ensuring model reliability and accuracy.

• •Harvey is seeking a technical, systems-minded Senior Product Operations Manager to build and scale the evaluation engine for its AI platform.
• •This role is critical for ensuring model reliability, accuracy, and jurisdictional correctness as the company expands globally.
• •Key Responsibilities Build and scale systems for model and product evaluations.
• •Manage evaluation request intake, triage, and prioritization.
• •Embed evaluation workflows into the product development lifecycle.
• •Create a single source of truth for evaluation status and results.
• •Manage human data providers and internal contract-attorney pipelines.
• •Requirements 4-7+ years in technical program management, product operations, or research operations.
• •Experience with ML/AI evaluations or benchmarking frameworks.
• •Comfort with statistical methodologies and SQL or Python.