Manager

Manage collections and drive resolution strategies for portfolio health.

• •The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams.
• •Key Responsibilities Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) Improve resolution rates in both early and late buckets Focus on non-starter and delinquent accounts to prevent roll-forward Drive collection efficiency and overall portfolio health Monitor daily performance and ensure adherence to CAPE norms Requirements Strong expertise in delinquency management, compliance, analytics, and team leadership Proven leadership experience managing large teams and vendors Analytical mindset with strong MIS and reporting skills Knowledge of RBI regulations and compliance frameworks Excellent communication, negotiation, and problem-solving skills