Business Operations Manager

Support cross-functional operations and drive process improvements.

• •Modal is hiring a Business Operations Manager in New York to support cross-functional operations, drive process improvements, and enable strategic decision-making.
• •Key Responsibilities Partner with finance, product, and GTM teams to operationalize strategic initiatives.
• •Analyze business performance and surface insights to leadership.
• •Design and improve operational processes and dashboards.
• •Manage projects end-to-end to drive execution and efficiency.
• •Requirements Experience in business operations, finance operations, or similar operational roles.
• •Strong analytical and communication skills.
• •Proven track record of cross-functional project management.
• •Comfort with data and dashboards (SQL/BI tools preferred).