Senior Customer Marketing Manager
Recorded FutureThreat Intelligence company
Boston, United States$149,000-$209,000Senior
Insight Partners
Balderton Capital
Google Ventures
Google
In-Q-Tel
Marketing
About the role
TL;DR
Drive customer advocacy and storytelling to build market credibility for Recorded Future.
- •As a Senior Customer Marketing Manager at Recorded Future, you will be the strategic owner of our customer advocacy program, focusing on identifying, developing, and scaling customer stories and proof points to build market credibility.
- •You will also support broader customer marketing campaigns and retention initiatives.
- •Key Responsibilities Own and scale the customer advocacy program, nurturing a pipeline of advocates across segments.
- •Lead the end-to-end development of high-quality case studies, video testimonials, and other proof-point assets.
- •Innovate on storytelling formats to bring customer success stories to life.
- •Maintain and grow presence on third-party review platforms like G2 and Gartner Peer Insights.
- •Source and prepare customers for speaking engagements, webinars, and media opportunities.
- •Requirements 7+ years of marketing experience with a strong focus on customer advocacy, storytelling, or content marketing.
- •Proven track record of developing and managing executive-level customer relationships into marketing assets.
- •Deep expertise in end-to-end content development (case studies, video testimonials, review campaigns).
- •Experience maintaining and growing third-party review platform presence.
- •Strong cross-functional collaboration skills with Sales, Customer Success, and Marketing teams.
Required skills
Content MarketingSalesforceHubSpotMarketo
Nice-to-have skills
Product MarketingDemand Generation
Domain expertise
cybersecurity
Benefits & perks
equity, medical, dental, vision, life insurance, 401K
Tech stack
SalesforceHubSpotMarketo