Solutions Engineer, Enterprise

Deploy Deepgram’s voice AI platform into enterprise restaurant environments.

• •You deploy Deepgram’s voice AI platform into complex restaurant environments and make it work in the real world.
• •Key Responsibilities Embed with enterprise restaurant brands and restaurant technology partners, learn their systems deeply, and integrate our platform into the core of their operations.
• •Operate as a trusted technical partner to both customer leadership and engineering teams, ensuring deployments move quickly and deliver meaningful business outcomes.
• •Turn real world deployments into leverage for the entire platform by identifying patterns across customers, shaping product improvements, and building the tooling, reference architectures, and playbooks that make each new deployment faster, more reliable, and easier to scale across large restaurant fleets and technology ecosystems.
• •Requirements Customer engineering partnership: Embed with customer engineering teams as a trusted technical peer.
• •Lead technical discovery and solutioning for prospects and customers.
• •Technical integration and deployment: Own the end-to-end technical implementation of Deepgram’s voice AI platform for enterprise customers
• •from scoping and architecture through go-live and optimization.
• •Configuration and customization: Adapt and configure Deepgram’s platform to meet each customer’s unique operational requirements