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Subject Matter Expert – Retail Trade & Store Operations - Spanish (Mexico)
LILT (Production)AI-powered Translation company
MexicoSenior
Redpoint Ventures
Sequoia Capital
Four Rivers Group
Sorenson Capital
CLEAR Ventures
Wipro Ventures
Data & AI
About the role
TL;DR
Create and review realistic retail scenarios for AI benchmarking.
- •We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on retail and consumer-facing environments.
- •Key Responsibilities Design realistic Retail Trade scenarios in Spanish or English grounded in operational contexts Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations Requirements Native-level Spanish (Mexico) with strong professional English proficiency 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments
Required skills
Customer ServiceCompliance Management
Domain expertise
retail
