Lead Customer Success Manager - Federal

Serve as a trusted advisor to Federal clients, driving adoption and satisfaction.

• •As the Lead Customer Success Manager for Dragos Public Sector, you will serve as a trusted advisor to our Federal clients throughout their journey with Dragos.
• •You'll play a pivotal role in driving adoption, ensuring satisfaction, and aligning our solutions with the customer's operational and security goals.
• •Key Responsibilities Serve as the primary post-sales point of contact for strategic federal customers.
• •Work with sales, technical account managers, resident engineers and solution architects to leverage positive business outcomes.
• •Promote operationalization and prove the value of all Dragos offerings, including Dragos Platform, WorldView threat intelligence, and Professional Services.
• •Requirements Open to candidates in all US time zones but primarily operate in EST.