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Principal User Researcher, Mixed Methods, B2B

Ethos LifeLife Insurance company
RemoteSenior
Product

About the role

Establish and scale user research practice at Ethos.

  • Establish and scale the user research practice at Ethos, influencing product strategy through high-quality work.
  • Key Responsibilities Define research processes, methodologies, and operations.
  • Lead strategic research initiatives across complex user journeys.
  • Develop and maintain a panel of agents for qualitative and quantitative research.
  • Synthesize research findings with usage data to identify product opportunities.
  • Communicate research insights to influence product strategy.
  • Requirements 7+ years of user research experience, preferably in B2B SaaS or financial services.
  • Proven track record of establishing and scaling research functions.
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Level:Senior

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