Senior Product Manager, Risk Platform

Build and own Instacart's Risk Platform for fraud, appeasements, and identity verification.

• •Instacart is seeking a Senior Product Manager to build and own the company's Risk Platform, which encompasses fraud detection, appeasements, and identity verification across its four-sided marketplace.
• •This role involves defining the platform's vision, roadmap, and driving measurable outcomes to protect the business while ensuring a positive customer experience.
• •Key Responsibilities Own the product vision, strategy, and roadmap for fraud, identity, and appeasements.
• •Drive the evolution of Instacart's real-time fraud detection and identity platform, including ML model strategy.
• •Champion an AI-native, AI-first approach to fraud and trust, leveraging AI/ML innovations.
• •Lead the appeasements and order-issue resolution strategy, balancing customer treatment with abuse prevention.
• •Partner with Data Science, ML Engineering, and Fraud Operations to define PRDs and scope ML model improvements.
• •Requirements 6+ years of product management experience, with 3+ years focused on fraud, trust & safety, risk, or identity.
• •Demonstrated ability to set product vision and strategy independently with quantified targets.
• •Proven track record driving measurable business outcomes in fraud prevention or risk management.