Partner Program Director

Manage relationships with Cresta's partners to deliver successful joint solutions.

• •The Partner Program Director will manage relationships with Cresta's partners, ensuring they are enabled to deliver successful joint solutions to customers.
• •Key Responsibilities Guide partners on creating a mutually beneficial relationship with Cresta Develop partner success plans and maturity roadmaps Design and execute onboarding and enablement programs for partners Collaborate with partners to define and execute joint go-to-market strategies Monitor and improve solution adoption, partner performance metrics, and overall partner health Requirements 10+ years of experience in customer-facing roles 5+ years of experience working in the Contact Center space Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments Demonstrated ability to develop platform expertise and engage effectively with both technical and executive audiences Excellent communication skills