Customer Onboarding Manager

Ensure new customers reach their first value moment quickly and confidently.

• •Ensure new customers reach their first value moment quickly and confidently.
• •Key Responsibilities Own and deliver end-to-end onboarding plans for each customer.
• •Lead kick-off meetings and guide stakeholders through onboarding milestones.
• •Project manage multiple concurrent customer implementations.
• •Requirements Native or professional level fluency in German.
• •Proven track record implementing software, managing projects, or consulting in a SaaS environment.
• •Ability to use data across multiple tools to diagnose product adoption gaps.