IT Support Engineer
CandexProcurement/Spend Management company
IsraelMid
Goldman Sachs Asset Management
HSBC
9Yards Capital
JP Morgan
American Express Ventures
Altos Ventures
About the role
TL;DR
Provide technical support, manage IT infrastructure, and ensure efficient tool utilization.
- •Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact.
- •We are searching for an adaptable and quick-learning IT Support Engineer to join our global IT team.
- •This role involves delivering technical support across our various offices, managing local and remote IT infrastructures, and ensuring efficient tool and system utilization.
- •Key Responsibilities Oversee day-to-day IT operations, including hardware, software, and network troubleshooting, support, and maintenance Develop documentation and user training materials on software and tools Establish scalable employee lifecycle management processes Develop and execute IT policies and procedures that enhance data security, system integrity, and availability Enforce compliance with ISO27001 or other information security standards Requirements 3+ years of relevant experience in a similar role Exceptional communication and interpersonal skills Proficient troubleshooting skills for both hardware and software Thorough understanding of various operating systems, including Windows, macOS, Android, iOS and various IoT systems Experience with MDM/MAM solutions such as Intune and Google MDM
Required skills
AndroidiOSBashSAMLOAuthLinuxJiraConfluenceSlack
Nice-to-have skills
PythonJavaScriptAWSGoogle CloudAzureGitNotion
Domain expertise
fintech
Benefits & perks
Parental Leave, Flexible Work Environment, Global Team + Mindset, Tech Setup, Professional Development, Internal Mobility, Team Outings
Tech stack
AndroidiOSPythonJavaScriptBashAWSGoogle CloudAzureSAMLOAuthGitLinuxJiraConfluenceNotionSlack