Head of Customer Experience
comstruct ICTConstruction Procurement company
Munich, GermanyDirector
GV
20VC
Booom
Puzzle Ventures
Sales & Account Management
About the role
TL;DR
Lead the post-sales customer journey, ensuring flawless rollouts and exceptional customer experience.
Required skills
Customer SuccessImplementation ManagementStakeholder ManagementLeadershipTeam ManagementProduct ManagementCustomer OnboardingSolution SellingRevenue OperationsCommunicationProblem SolvingAnalytical ThinkingCritical Thinking
Domain expertise
logisticsproptech
Benefits & perks
Equity options, Competitive salary, Mentoring, Development budget, Relocation support, Daily dinner options, Wellpass subscription, Yearly offsites
Tech stack
PythonJavaScriptSQL