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Customer Success Manager

CosunoConstruction Procurement company
BerlinMid
Sales & Account Management

About the role

Drive customer success and retention in Cosuno's Nachunternehmer segment.

  • Join Cosuno's growing team as a Customer Success Manager in the Nachunternehmer segment.
  • Key Responsibilities Support customers post-contract, guide them through onboarding, and analyze usage.
  • Collaborate with Sales and Product teams to identify risks and opportunities.
  • Develop and implement customer success strategies and processes.
  • Requirements Minimum 2 years in Customer Success, Account Management, or similar roles.
  • Strong communication and analytical skills.
  • Proficiency in German (C2 level) and additional languages are a plus.
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Level:Mid

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