Specialist, Product Support
FourKitesSupply Chain company
Chicago, United States$70,000 – $80,000Mid
Bain Capital Ventures
Thomas H. Lee Partners
Qualcomm Ventures
Volvo Group Venture Capital
Zebra Technologies
August Capital
Operations & Strategy
About the role
TL;DR
Provide advanced technical support for a B2B SaaS platform, owning issues from identification to resolution.
Required skills
SQLREST APIPostmanCommunicationProblem SolvingAnalytical ThinkingCritical ThinkingTeam BuildingCustomer SuccessOpenAI APIAnthropic API
Nice-to-have skills
Datadog
Domain expertise
logistics
Benefits & perks
Stock options, Health insurance, Dental insurance, Vision insurance, 401k with employer match, Life insurance, Short term disability insurance, PTO, Global recharge days, Volunteer days, Paid parental leave, Family planning resources, Wellness stipend, Technology reimbursement, Commuter benefits
Tech stack
DatadogPostmanSQLREST APIOpenAI APIAnthropic API