Customer Integration Engineer
Hello PatientConversational AI company
Mexico City, MexicoMid
Scale Venture Partners
8VC
Bling Capital
Max Ventures
Remus Capital
FirstLook Partners
Software Engineering
About the role
TL;DR
Connect Mia to customers' systems, own full integration lifecycle.
- •You'll be the technical backbone connecting Mia to our customers' existing systems.
- •You'll own the full integration lifecycle from initial discovery with customer IT teams to building production-grade connectors to ongoing support.
- •Key Responsibilities Develop production-quality integrations connecting Mia to EHR systems, practice management software, and data warehouses Build robust data pipelines using APIs, middleware, and various data exchange methods Create reusable integration modules to accelerate future implementations Lead technical discovery sessions with customer engineering and IT teams Translate clinical and business workflows into clear technical specs Requirements 5+ years of experience in software development, data engineering, or integration work in production environments Proven track record building and maintaining real integrations
- •data pipelines, API integrations, or similar Python experience Experience with APIs (REST/SOAP), webhooks, and authentication standards (OAuth, JWT) Strong English communication skills
- •this hire must be comfortable leading technical conversations with clients and representing Hello Patient professionally Ability to work independently, manage multiple projects, and thrive in a fast-paced startup environment Located in or able to commute to Mexico City (Hybrid
- •3 days/week in office)
Required skills
PythonOAuthJWT
Nice-to-have skills
Docker
Domain expertise
healthcare
Tech stack
PythonOAuthJWTDocker