Strategic Customer Success Lead

Deliver value to strategic enterprise customers as a trusted advisor.

• •Shape and scale how Bluefish delivers value across Fortune 500 teams.
• •Key Responsibilities Own value delivery for a portfolio of strategic, enterprise customer accounts.
• •Serve as a strategic partner and advisor to customer stakeholders.
• •Partner closely with Account Leads to ensure day-to-day engagements reinforce global business goals.
• •Develop and execute customer-specific success plans aligned to customer objectives.
• •Drive deep product adoption by helping customers understand how to apply Bluefish within their broader marketing and measurement strategy.
• •Requirements 5+ years of experience in account management, customer success, or strategic partnerships.
• •Proven experience delivering value to enterprise customers in high-touch, relationship-driven roles.
• •Strong background in advertising, campaign strategy, and measurement.
• •Demonstrated ability to operate as a trusted strategic advisor to senior customer stakeholders.