Expansion Account Manager

Drive account expansion and maximize customer satisfaction.

• •We need a strategic Account Manager to own customer relationships, maximize retention, and drive account expansion.
• •Key Responsibilities Manage a dedicated Book of Business, ensuring high engagement and long-term customer satisfaction.
• •Build and nurture relationships to uncover cross-sell and upsell opportunities.
• •Guide customers through key moments to maximize value realization and drive expansion.
• •Identify and execute on growth opportunities by addressing customer pain points.
• •Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth.
• •Requirements Proven 3+ years experience in B2B SaaS Customer Success, Account Management, or Sales.
• •Experience in managing a large book of business and operating at scale.
• •Strong ability to analyze customer data, assess account health, and execute targeted outreach.
• •Excellent relationship management and communication skills with a consultative approach.