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Technical Account Manager

n8nAI Workflow company
RemoteSenior
Sales & Account Management

About the role

Ensure technical success for strategic top tier customers.

  • Own the technical success of n8n’s strategic top tier customers, ensuring they run healthy, scalable, and high-performing environments.
  • Key Responsibilities Act as the dedicated technical point of contact for strategic top tier customers.
  • Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
  • Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
  • Requirements Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
  • Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
  • Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
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