Senior Manager, User Operations

Lead and develop a team of User Operations Managers in the NAMER region.

• •Lead and own the performance of the NAMER region in User Operations, developing a team of managers and defining people management processes.
• •Key Responsibilities Lead, coach, and develop a team of User Operations Managers.
• •Own the performance health of your teams, tracking and interpreting metrics.
• •Synthesize signals from teams to identify trends and improvement opportunities.
• •Partner with recruiting to bring in exceptional managers.
• •Serve as the primary User Operations point for cross-functional collaboration.
• •Requirements Extensive experience managing seasoned managers.
• •Experience in a fast-moving environment.
• •AI-native approach with a focus on tooling and automation.
• •Strong people management skills.