Salesforce Business System Analyst

Analyze and document Salesforce requirements, acting as a liaison between business and development teams.

• •Saronic is seeking an experienced Salesforce Business Systems Analyst to join their Enterprise Technology organization.
• •This role involves traditional Business Analyst duties with light Scrum Master responsibilities within their Salesforce ecosystem.
• •Key Responsibilities Gather and document business requirements, functional specs, user stories, and process flows for Salesforce initiatives.
• •Serve as the in-house functional expert for Salesforce, guiding the business towards best practices.
• •Manage multiple concurrent Salesforce initiatives, tracking action items, deadlines, and dependencies.
• •Coordinate integration touchpoints with systems like MuleSoft, Slack, ERP, and marketing platforms.
• •Facilitate Agile ceremonies and support backlog refinement and sprint planning.
• •Requirements 5+ years as a Business Analyst or Business Systems Analyst.
• •Experience supporting projects involving Salesforce and integrations like MuleSoft and/or Slack.
• •Understanding of core Salesforce concepts (data model, automation, security, reporting).