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Customer Support Manager at Superchat — Berlin

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Customer Support Manager

SuperchatCustomer Communication company

Berlin, Germany·Manager

Blossom Capital

468 Capital

Fadelia Invest

Polipo Ventures

Rolf Schrömgens

Kai Hansen

Operations & Strategy

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About the role

TL;DR

Lead and manage the customer support team to ensure excellent customer service.

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Required skills

Customer ServiceTeam ManagementCommunicationProblem SolvingAnalytical Thinking

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Details

Level: Manager
Work type: onsite
Posted: 2026-07-17

Company snapshot

Customer Communication company

Superchat is an all-in-one, cloud-based messaging platform and central inbox for businesses. It bundles customer communication across popular channels like WhatsApp Business, Instagram, Facebook, and Telegram, automating interactions with artificial intelligence.

Category: Customer Communication
Stage: Series A
Employees: 98
HQ: Berlin, Germany
Founded: 2020
Funding: $19M

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