Lending Account Executive, OnDeck Connect

Support declined applicants by finding marketplace partners and driving funded loan volume.

• •We are interested in every qualified candidate who is eligible to work in the United States.
• •However, we are not able to sponsor visas or take over sponsorship at this time.
• •About the role: The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck’s primary credit criteria.
• •The Account Executive is responsible for delivering an exceptional borrower experience, identifying the right marketplace partner for each opportunity, and driving funded volume through our alternative lending network.
• •An AE is required to have strong consultative selling skills, disciplined workflow management, and the ability to navigate multiple products while maintaining a customer-first mindset.
• •Responsibilities: Customer Engagement and Needs Assessment: Engage with declined or non
• •fit applicants via phone, email, and SMS to understand the SMB’s business goals, needs, and financial profile.
• •Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations.
• •Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions.
• •Product Knowledge and Deal Execution: Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit.