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Senior Default Servicing Specialist

Point Digital FinanceHome Equity company
United StatesSenior
Operations & Strategy

About the role

Manage defaulted Home Equity Investments and oversee subservicers.

  • Manage defaulted Home Equity Investments, focusing on loss mitigation, bankruptcy, and foreclosure while improving workflows and overseeing subservicers.
  • Key Responsibilities Analyze complex default cases and develop recovery strategies.
  • Communicate with customers, investors, attorneys, and subservicers.
  • Oversee and audit subservicers and foreclosure firms.
  • Resolve escalations and provide customer support.
  • Train team members and improve policies, systems, and workflows.
  • Requirements 5+ years in Mortgage, HELOC, or Home Equity Investment servicing.
  • Expertise in default management, loss mitigation, foreclosure, and title processes.
  • Strong regulatory compliance and documentation skills.
  • Experience with subservicer oversight, auditing, and stakeholder communication.
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Level:Senior

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