About the role
Senior Service Designer to improve internal developer experience and platform capabilities.
- •Adyen is seeking a Senior Service Designer to enhance the end-to-end developer experience across internal tools, workflows, and platform capabilities.
- •This role bridges strategy and execution, aiming to make Platform Engineering a cohesive experience.
- •Key Responsibilities Map and own the end-to-end service journey for Platform Engineering.
- •Create interventions to drive continuous improvement across systems and teams.
- •Act as a consultant to product and engineering teams, enabling design thinking at scale.
- •Design AI-enabled developer experiences and shape the strategic vision for internal developer platforms.
- •Requirements 7+ years in design, with 3+ years specifically in service design.
- •Proven track record of using service design to simplify intricate workflows in SaaS or B2B products.
- •Strong systems thinking and consulting mindset.
- •Exceptional communication, facilitation, and storytelling skills.
Tech stack
Service DesignUI DesignProduct Management