Senior Solutions Architect

Define solutions engineering function, engage customers, and bridge technical and business outcomes.

• •This is a unique opportunity to define the solutions engineering function from the ground up—partnering directly with the founders, sales leadership, and customers.
• •You will play a pivotal role in customer success from pre-sales through proof-of-value, helping enterprises understand how Ciroos can transform their reliability engineering practices.
• •Key Responsibilities Partner with account executives and founders to engage and win prospective customers, leading technical discovery and tailoring solutions to customer needs.
• •Design and deliver compelling demos and proof-of-value that showcase the value of Ciroos in real-world enterprise environments.
• •Serve as the trusted technical advisor for customers, bridging the gap between SRE/DevOps/Platform teams and business outcomes Translate complex enterprise environments (multi-cloud, Kubernetes, observability stacks, incident workflows) into solution architectures leveraging Ciroos.
• •Requirements 7+ years of experience in a technical pre-sales, solutions architect, or customer engineering role for enterprise SaaS.
• •Strong background in SRE, DevOps, or infrastructure software—with hands-on expertise in one or more of: Kubernetes, observability (logs/metrics/traces), incident management, cybersecurity or cloud platforms (AWS, Azure, GCP).
• •Demonstrated success in running customer PoVs end-to-end—scoping, executing, and proving measurable value.
• •Excellent communication and presentation skills, equally comfortable whiteboarding with engineers or presenting ROI to executives.