Senior Customer Success Manager
SignifydFraud Prevention company
Mexico City, MexicoSenior
Menlo Ventures
Blue Owl Capital
CPP Investments
FIS
Owl Rock Capital
Premji Invest
Sales & Account Management
About the role
TL;DR
Drive customer success, retention, and expansion for high-value accounts.
Required skills
Customer SuccessAccount ManagementExcelCommunicationPresentation SkillsAnalytical ThinkingProblem SolvingStakeholder ManagementBusiness OperationsCustomer OnboardingImplementation Management
Domain expertise
ecommerce
Benefits & perks
Health, Dental & Vision Insurance, Life Insurance of 24 months salary, Annual Performance Bonus, Christmas Bonus of 1 Month’s Salary, Food Vouchers, Stock Options, Paid Parental Leave, Flexible Work Arrangements, Telework Stipend for Home Internet, 12 Paid Vacation Days with 85% Vacation Premiums, Paid Holidays, Company Social Events, Signifyd Swag, Dedicated learning budget through Learnerbly, On-Demand Therapy for all employees & their dependents
Tech stack
ExcelLooker