Customer Org Strategy & Planning Manager

Maximize NRR by designing and scaling n8n’s post-sales operating system.

• •Design and scale n8n’s post-sales operating system to maximize NRR.
• •Key Responsibilities Own headcount planning and capacity models.
• •Drive territory/segment design.
• •Build and improve forecasting and planning rhythms.
• •Design and optimize end-to-end workflows.
• •Define and operationalize customer health scoring.
• •Requirements Revenue Ops / CS Ops experience.
• •Process design excellence.
• •Analytical mindset.