About the role
Lead technical implementation and onboarding for merchants.
- •Lead post-sales technical implementation conversations with merchants, translating technical concepts for various audiences.
- •Key Responsibilities Lead technical onboarding experience and establish technical documentation.
- •Build a library of reusable integration assets for merchant onboardings.
- •Lead investigation and resolution of complex post-onboarding technical issues.
- •Requirements 4-7 years of experience in a customer-facing technical role.
- •Demonstrated track record of leading complex technical implementations.
- •Exceptional ability to translate complex technical concepts for both technical and non-technical audiences.
Match insights
Level:Senior